Protection of Your Personal Data

Privacy Policy tpower2 – Personal Data Protection for Malaysian Players

At tpower2, your privacy is more than a legal obligation — it is our genuine commitment to every player. This document clearly explains how we collect, use, store, and protect your personal information at all times.

Updated: June 2026  |  Version 2.4
Data Protection Commitment tpower2

Six core principles that form the foundation of your personal data protection on our platform

256-bit SSL Encryption

All data transmitted between your device and tpower2 servers is protected by bank-grade 256-bit SSL encryption. Your information is never at risk during transmission.

Never Sold to Third Parties

Tpower2 does not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you.

Full User Control

You have the right to access, correct, delete, or transfer your personal data at any time by contacting the tpower2 support team.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, 24/7 monitoring systems, and regular backups to prevent data loss.

Limited Retention Period

Tpower2 only retains personal data for as long as it is needed for the stated purpose. Data that is no longer required is deleted or anonymised in accordance with established procedures.

Data Breach Notification

In the event of any data security breach affecting your information, tpower2 is committed to notifying you within the timeframe required under international standards.

Important Note: This Privacy Policy forms part of the tpower2 Terms and Conditions. By using our platform, you confirm that you have read and understood how we handle your personal data. Please also read Terms and Conditions ours for a more complete understanding.

1

Introduction

Tpower2 is an online gaming platform that operates with user trust and privacy at its core. We understand that personal information is sensitive and valuable, and we take this responsibility very seriously.

This Privacy Policy explains in detail how tpower2 collects, uses, stores, processes, and protects the personal data you provide to us during registration, platform use, and every interaction you have with us. It also explains the rights you hold regarding your personal data and how you may exercise those rights.

This policy applies to all tpower2 users regardless of how they access the platform — whether via web browser, mobile app, or any other interface we provide.

2

Personal Data We Collect

Tpower2 only collects data that is strictly necessary to deliver our services safely and efficiently. The following are the types of data we collect:

2.1 Data You Provide Directly

  • Identity Information: Full name, date of birth, identity card or passport number
  • Contact Information: Email address, phone number, residential address
  • Financial Information: Bank account number, account holder name, e-wallet information
  • KYC Documents: Copy of identity card, bank statement, or other required verification documents
  • Account Information: Username, password (stored in advanced hashed form), preference settings

2.2 Data Collected Automatically

  • Technical Data: IP address, browser type, operating system, device used
  • Usage Data: Pages visited, games played, session duration, access frequency
  • Transaction Data: Records of deposits, withdrawals, wagering, and wins
  • Cookie Data: Session and preference cookies stored to enhance user experience
Data Type Example Primary Purpose
Personal Identity Name, IC, Date of Birth KYC / Security
Contact Information Email, Phone Communication
Financial Information Bank Account, E-Wallet Payments
Technical Data IP, Browser, Device System Security
Transaction Data Deposit/Withdrawal Records Legal Compliance
3

Purpose of Data Collection and Processing

Tpower2 only processes your personal data for legitimate and transparent purposes. Every use of data has a clear legal basis, whether founded on your consent, contractual necessity, legal obligation, or our legitimate interests as a platform operator.

  • Identity Verification (KYC): To ensure account security and prevent fraud and money laundering
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately
  • Customer Service: To provide efficient support when you contact us
  • Platform Security: To detect and prevent unauthorised access, fraud, and suspicious activity
  • Legal Compliance: To fulfil the reporting and record-keeping obligations required by applicable law
  • Service Improvement: To analyse usage patterns and improve the overall user experience
  • Marketing Communications: To send relevant promotional information and offers — only to users who have opted in to receive them
4

Data Sharing with Third Parties

Tpower2 does not sell your personal data to any third party. However, under certain limited circumstances, we may need to share specific information with the following parties:

4.1 Service Providers

We share only necessary data with trusted service providers who assist us in operating the platform, such as payment processors, cloud service providers, and cybersecurity firms. All such third parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

4.2 Legal Requirements

Tpower2 may be required to disclose your personal data to the relevant authorities when mandated by law, court order, or in the course of a legitimate criminal investigation. In all cases, we will only disclose the minimum information necessary.

Our Commitment: tpower2 will never sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes without your explicit consent.

5

Data Security

The security of your personal data is tpower2's top priority. We continuously invest in security infrastructure and apply a multi-layered approach to protect your data.

5.1 Technical Measures

  • 256-bit SSL/TLS Encryption for all data transmissions between devices and servers
  • Encryption of data at rest for all sensitive information stored in our databases
  • Network segregation with multi-layered firewalls and intrusion detection systems
  • Two-factor authentication (2FA) available for all user accounts
  • Continuous 24/7 monitoring by our cybersecurity team

5.2 Organisational Measures

  • Access to personal data is restricted to employees who require it to perform their duties only
  • All staff undergo regular data security training
  • Internal and external security audits are conducted on a regular basis
  • Clear incident response procedures to address any data breach promptly
6

Cookies and Tracking Technologies

Tpower2 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as staying logged in and session security — cannot be disabled
  • Preference Cookies: Saves your preference settings such as language and display theme
  • Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes

6.2 Cookie Management

You can control and manage cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the tpower2 platform and your gaming experience.

7

Your Rights Regarding Personal Data

As a tpower2 user, you have certain rights regarding your personal data. We are committed to making it easy for you to exercise these rights in a straightforward and hassle-free manner.

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your data, subject to record-keeping obligations required by law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your data under certain circumstances during a dispute investigation.

How to Exercise Your Rights: To submit any personal data-related request, contact the tpower2 support team via live chat or email at [email protected]. We will process your request within 30 business days.

8

Cross-Border Data Transfers

In operating the tpower2 platform, some personal data may be processed or stored on servers located outside Malaysia. Such data transfers are only made to countries or organisations that provide an equivalent or higher level of data protection than local standards.

Every cross-border data transfer is governed by strict data processing agreements that ensure your data remains protected to consistent standards, regardless of where it is processed.

9

Children's Data Protection

Tpower2 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals below this age limit.

If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and terminate the relevant account. Parents or guardians who become aware that their child has registered at tpower2 should contact us immediately.

10

Changes to This Privacy Policy

Tpower2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or security technology improvements.

When significant changes are made, we will notify you via an in-platform notification or email to the address registered in your account at least 14 days before the changes take effect. Continued use of the tpower2 platform after the effective date confirms your acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to ensure you are always aware of how we protect your information. The most recent update date is always displayed at the top of this document.

11

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the tpower2 platform — fastest response guaranteed
  • Privacy Email: [email protected] with the subject "Privacy Policy Inquiry"
  • FAQ: Visit page FAQ our page for answers to frequently asked questions about privacy

We are committed to responding to all privacy-related enquiries within 30 business days. For issues requiring immediate attention, such as suspected account misuse, our live chat support team is the most appropriate channel.

You can also read Terms and Conditions and page Responsible Gaming ours to fully understand your rights and responsibilities as a tpower2 user.

Your Data Is Safe with tpower2

Play with Safe and Secure at tpower2

Your privacy is fully protected. Register a tpower2 account today and enjoy the best gaming experience with uncompromising data security guaranteed.

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